At Seabrook Investigation Services we are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or engage our professional investigation services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

Who We Are

Seabrook Investigation Services is a sole trader business based in Essex, providing professional investigation services to private individuals, businesses, insurers and legal professionals throughout Essex and, where appropriate, across the United Kingdom.

Our services include, but are not limited to:

• Free 30 minute telephone consultation

• Face to face consultation charged at hourly rate

• Insurance investigations

• Covert Surveillance

• Matrimonial/partner investigations

• Corporate investigations

• Backgroud investigations

• Missing person enquiries

• Asset tracing

• Family tracing

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details below.

Email: admin@seabrookinvestigationservices.co.uk

Telephone: 07827 375071

What Information We Collect

Depending on how you interact with us, we may collect the following personal information:

Information you provide

• Name

• Postal address

• Email address

• Telephone number

• Company or business details

• Details relating to your enquiry

• Information required for us to provide our services

• Payment and billing information

• Any correspondence between you and Seabrook Investigation Services

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages viewed

• Time spent on our website

• Referring website

• Cookie information

This information helps us improve our website, understand how visitors use it and maintain the security of our online services.

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics collects information such as:

• Pages visited

• Time spent on the website

• Device type

• Approximate geographical location

• Website performance and visitor behaviour

This information is aggregated and does not directly identify you.

Where required by law, we will ask for your consent before placing Google Analytics cookies on your device.

How We Collect Your Information

We collect personal information when you:

• Complete our website contact form

• Contact us by telephone

• Contact us by email

• Instruct us to provide professional investigation services

• Correspond with us during an investigation

• Visit our website

Where appropriate and lawful, we may also obtain information from:

• Publicly available sources

• Professional advisers

• Clients instructing us

• Law enforcement agencies

• Other lawful third-party sources

How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Assess whether we are able to assist you

• Provide professional investigation services

• Manage our relationship with you

• Verify identities where appropriate

• Prepare investigation reports

• Process payments

• Maintain accurate business records

• Improve our services and website

• Detect and prevent fraud

• Comply with legal and regulatory obligations

• Establish, exercise or defend legal claims

Our Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Performance of a contract

• Legitimate interests

• Compliance with a legal obligation

• Consent, where required

Where we process special category personal data, we will only do so where an appropriate lawful condition under UK data protection legislation applies.

Information Obtained During Investigations

As part of providing private investigation services, we may lawfully obtain, record and process personal information relating to individuals who are the subject of an investigation.

Such processing is carried out only where there is a lawful basis to do so and where it is necessary for the legitimate purposes of the investigation, compliance with legal obligations or the establishment, exercise or defence of legal claims.

We are committed to ensuring that all investigations are conducted lawfully, proportionately and with respect for individuals' rights.

Sharing Your Information

We only share personal information where it is necessary and lawful to do so.

Depending on the nature of the investigation, information may be shared with:

• The client instructing us

• Solicitors and barristers

• Insurance companies

• Law enforcement agencies

• Courts and tribunals

• Regulatory authorities

• Professional advisers

• Secure IT service providers

• Payment processors

We do not sell, rent or trade your personal information to third parties.

Data Security

Protecting confidential information is fundamental to the way we operate.

We maintain appropriate technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

Access to personal information is restricted to those who require it to carry out their professional responsibilities.

How Long We Keep Your Information

We retain personal information only for as long as is reasonably necessary to:

• Provide our services

• Meet legal and regulatory obligations

• Comply with insurance and accounting requirements

• Resolve disputes

• Establish, exercise or defend legal claims

When information is no longer required, it is securely deleted or destroyed.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request erasure of your personal information in certain circumstances

• Request restriction of processing

• Object to processing based on legitimate interests

• Request the transfer of your personal information where applicable

• Withdraw consent where consent is the lawful basis for processing

Please note that these rights are not absolute and may be limited where exemptions apply, including those relating to the prevention or detection of crime, legal proceedings or the rights and freedoms of others.

Cookies

Our website uses cookies to ensure it functions correctly and to help us improve your browsing experience.

These may include:

• Essential cookies

• Performance cookies

• Analytics cookies

• Functionality cookies

You can manage your cookie preferences through your browser settings and our cookie consent banner.

For more information, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

Complaints

If you have any concerns about how we have handled your personal information, we encourage you to contact us first so that we have the opportunity to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, our business practices or legal requirements.

The most recent version will always be published on this page together with the effective date shown above.

Contact Us

Seabrook Investigation Services

Essex, United Kingdom

Email: admin@seabrookinvestigationservices.co.uk

Telephone: 07827 375071

Effective Date: 30th July 2026 (Last Updated)